Online review monitoring tool

See below for the cost breakdown:. Although widely used as an online business listings platform, Yext also tracks online reviews. Yext makes it possible to monitor and manage reviews across the web. For those in the health care business, EmpathIQ allows to monitor what discharged patients are saying about clinics and hospitals online.

EmpathIQ provides a weekly snapshot, email alerts, as well as a system for gathering reviews. Henry Adaso is a Houston-based marketing strategist and copywriter with 15 years of experience. Henry specializes in digital transformation, content marketing and lead generation. Join more than 1 million of individual users, small and large companies that rely on Visualping to automate webpages monitoring for important changes.

Business Review Sites Below are examples of review sites ranked by industries. Google Alerts Google Alerts allows you to set up notifications for your company name or other key phrases related to your business.

Key Features Individual and company mentions Exclude unwanted mentions e. Despite being a major feature in managing reviews, not all the review monitoring tools have this feature inbuilt. So, choose a review management tool that allows you to integrate sentiment analysis features that help you better perceive your business reputation.

Which means you can read all your messages at one platform rather than hopping around to multiple places. The Google text-to-message is a unified platform that allows you to manage all your messages using this single platform. So, while you are picking the best review monitoring tools, try to pick the one that integrates with a unified inbox. These tools not only help you to monitor online reviews but also each of the tools mentioned here has the integration with the above-mentioned features.

So, you can pick any of the review management tools with your eyes closed. BirdEye is one of the best review monitoring software with a cloud-based integration which caters to all the business needs irrespective of the size and scale of it.

The highlighted features of BirdEye include web-based chat, review management, social media management, issue management, and more.

Well, the top-class features of this platform like natural language processing, monitoring reviews, surveys, customer sentiment analysis, etc. So, you will be able to gather notification from all these places and strategize your next move.

The smart alert feature allows you to filter the alerts by the star rating and sources so it prevents you from bothering every time.

Instead of annoying you every time with a bunch of irrelevant notifications, now you can choose the scenarios for which you should be notified. And the software only follows your instructions strictly. Now with BirdEye, you can choose the moments when you want to get notified.

You can choose whether you want instant notifications or a daily digest. So, depending on your business requirements you can choose the kind of updates that you want. Yext review software is one of the best cloud-based reputation review tools that has been helping businesses to manage and respond to reviews instantly and seamlessly. Having features like social media metrics, review requests, sentiment analysis, response management- Yext Reviews is one-stop-solution for businesses irrespective of its size.

The review monitoring features of Yext Review allows you to improve your relationships with your customers. You can easily show your prospects that you are always listening to them and hence improve your customer satisfaction rate. The direct integration of Yext to multiple review platforms enables you to get up-to-date information about what your customers are saying about you. The information allows you to easily take the necessary steps before anything starts hampering your reputation.

The no-guesswork notifications help you to get real-time updates every time someone posts a review. You can manage these notifications by scheduling it according to your best time.

Rize reviews software is one of the best review monitoring tools especially known for reputation campaign management, sentiment analysis, response tracking, social media monitoring, etc. Every brand has a unique voice. So, now you can track the reviews more precisely. Rize reviews make it easy for your customers to text your customers seamlessly. You can easily send a personalized text message to your customers and ask him for review in a direct manner.

Synup allows you to read your customer reviews in a more straightforward way. So you can precisely understand what people are talking about your business. Neglecting reviews is surely not the way since people want a justified explanation from your end. With Synup you can easily check and manage your online profiles.

How does synup make the job simpler for you? Synup dashboard collects each and every customer reviews and piles it up in a single platform. So, you will no longer be missing any update once you chose Synup.

Since you will no longer be missing any update, now you can analyze the problems more accurately. So, you can deal with your reputation issues aptly. Synup dashboard is more like a one-stop-solution. You can directly talk to your customers using this single platform and build a strong relationship with your customers.

EClincher software is trusted by thousands of marketing agencies and businesses from each and every corner of the world. A simple way of managing all your social accounts has come out to be true with eClincher software.

This tool for review monitoring offers you to publish and schedule posts, manage the social conversation, monitor keywords, etc. The platform has integration with all the major review sites including Facebook, Twitter, Google my business page, LinkedIn, Canva, Pinterest, Google analytics, etc.

With the eClincher review monitoring tool, you can easily see all your social media messages at one place. Adding to this you can check comments, mentions, retweets, conversations, number of follower numbers all in one place.

You can also check the activities of your competitors and live social feeds using this single platform. Eclincher allows you to save all your links and articles from any devices be it desktop or mobile. Monitor your online rating and review profiles without having to manually check them on a daily or weekly basis. New ratings and reviews left on your public profiles are automatically displayed in your review inbox which makes responding easy.

Monitor one rating and review profile or all of them! Get automatically alerted when new online ratings and reviews occur. Monitor reviews and feedback Foster an authentic relationship with your customers by resolving complaints, increasing confidence, and showing prospective buyers you care.

Build a competitive edge Stand out in local and regional markets through competitive performance analysis and build strategies to drive customer loyalty and satisfaction. Build brand credibility Influence potential buyers with social proof.

Know what your customers say, feel and talk about your brand Each customer review has the power to increase your sales. Use our AI based algorithms to understand what they like and dislike the most about your brand. Understand why and which locations are at risk of losing sales or the one's which are performing the best. Manage your brand's social image.

Make sure you never get a negative review Capture reviews, ratings and feedbacks using Review Page's review forms. Request reviews using Review Page custom forms through emails, text messages and more. Drive positive reviews on public review websites and boost your local visibility.

Bulk Reply to reviews manually or use our automated reply templates. Showcase your reviews proudly to increase customer acquisition and loyalty Drive more customers by displaying your locations and business reviews on your website and where your customers look for social proof. Review widgets for your website to showcase your top reviews from all locations.

Store Locator widgets to help your customers find your locations and know all about them. Try Review Page free for 14 days and start managing your online reviews from today!

Sign Up for free. Streamline your brand's review management strategy.